The Garden & Home Co Outdoor Furniture Covers Guarantee

Guarantee Terms & Conditions for The Garden & Home Co Outdoor Furniture Covers (Premium)

  1. Coverage: This guarantee covers any defects in materials and workmanship for a period of 10 years from the date of purchase of the The Garden & Home Co Outdoor Furniture Cover (Premium) (“the Product”) manufactured by Etree Productions Limited.

  2. Eligibility: This guarantee applies only to the original buyer of the Product and is not transferable. Proof of purchase, including the date and location of purchase, is required to make a claim under this guarantee.

  3. Scope of Guarantee: This guarantee covers the following defects in the Product:

  • Tearing of the material due to normal use
  • Fading or discolouration of the material that significantly affects the appearance of the cover
  • Zipper malfunctions or defects
  • Seam splitting or unraveling
  • Other manufacturing defects that significantly impact the functionality of the cover
  1. Exclusions: This guarantee does not cover the following:
  • Normal wear and tear, such as scuffs, scratches, or small holes
  • Damage caused by abuse, negligence, or accidental incidents
  • Damage caused by exposure to harsh weather conditions, including extreme heat, cold, wind, or UV radiation
  • Damage caused by improper storage or handling of the Product, such as folding or storing the cover when it is still damp
  • Products that have been modified or altered
  • Products that have been used for commercial purposes
  1. Claims Process: To make a claim under this guarantee, the original buyer must contact Etree Productions Limited or an authorized dealer of the Product within the 10-year guarantee period. The original buyer must provide proof of purchase and a detailed description of the defect. Photographic evidence of the defect may also be required. Etree Productions Limited or the authorized dealer will determine if the claim is covered under this guarantee and, if so, will provide a replacement cover or offer a refund at their discretion.

  2. Limitation of Liability: Etree Productions Limited’s sole obligation under this guarantee is to replace the Product or offer a refund. Etree Productions Limited shall not be liable for any other damages, including but not limited to, direct, indirect, incidental, or consequential damages.

  3. Choice of Law: This guarantee shall be governed by and construed in accordance with the laws of the jurisdiction in which the Product was purchased.

  4. Changes to Guarantee: Etree Productions Limited reserves the right to modify or discontinue this guarantee at any time without prior notice.

This guarantee gives you specific legal rights, and you may also have other rights that vary by jurisdiction. If you have any questions about this guarantee, please contact Etree Productions Limited or an authorized dealer.