We're here to help.

If you have any questions or queries the best way to contact us is by email.

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  • FAQ - Frequently Asked Questions

    We've answered all your questions about orders, payments, deliveries, and returns.

    Go to FAQ Page 

  • Returns Policy

    If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.

    Full Returns & Refund Policy 

  • Email

    Please email us at info@etr.ee for general enquiries. We aim to respond to all email correspondence within 2 business days.

  • Phone

    You can call the office phone on

    + (44) 1582 235 148

    Please note our business hours are Monday-Friday 9am-4pm (London UK Time)

  • Post

    Our address can be found on our corporate website:

    Etree Productions Limited

    Please note that this address is not for customer returns. For more information on returns click here.

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Wholesale & B2B

We design and manufacture our products here in the United Kingdom. If you're looking to buy products in bulk please head over to our corporate website.

B2B Homepage

  • Etree Productions Limited

    Company Registration Number

    11346769

    Registered Business Address

    Etree Productions Limited, 1 Brewers Hill Rd

    Dunstable, Bedfordshire, LU6 1 AA
Company Website